Important Order and Shipping Information

Dear Valued Customer,

We would like to provide you with Important Order and Shipping information pertaining to your order, payment, and shipping process:

Transparent Pricing:

All prices displayed include applicable taxes.

Secure Payments:

We securely process your payments through trusted platforms such as cc avenue , paytm and razorpay, providing you with over 100 convenient payment options. Our website has SSL certification, ensuring the safety of your data. If you encounter payment issues due to server or internet problems, simply click the “checkout” link on the menu bar to retry the transaction.

Failed Transactions:

If you encounter any issues during the payment process, please rest assured that no payments or orders are lost. If your transaction is interrupted or if you haven’t received payment, order, or shipping confirmation, kindly inform us. Our team will promptly address any concerns. Both our system and the cc avenue payment gateway retain secure and accessible records.

Complimentary Domestic Shipping:

Enjoy free shipping across India on orders over Rs 500 !

For orders below Rs 500, a flat shipping charge of Rs 100 will apply.

Reliable Carrier:

We entrust Registered Postal Parcel Service with shipping your orders.

Prompt Dispatch:

Within three working days of receiving payment, we ensure your order is dispatched.

Effortless Tracking:

We provide tracking details for each shipment, allowing you to monitor its progress.

Accurate Invoicing:

A comprehensive GST tax invoice accompanies every shipment for your records.

Undelivered Shipments:

If a parcel does not reach you within 10 days of dispatch, our team will diligently investigate the matter.

Your satisfaction is our priority, and we strive to make your shopping experience seamless and rewarding. Should you have any queries or require assistance, please don’t hesitate to contact us. We value your business and are here to ensure your orders reach you promptly and efficiently.

Warm regards,

for

SOS Organics Pvt. Ltd

Order Information